Distance is dead. Time zones are not. Millions of knowledge workers coordinate daily with partners around the globe, yet nearly all overlook the myriad ways that time zones affect their productivity. In I'm Working While They're Sleeping veteran American University researchers Erran Carmel and J. Alberto Espinosa distill more than a decade of research to address time zone challenges in practical terms. The authors offer case studies, stories from global corporations, and recommendations you can immediately put to use. Discover why timeshifting is the key solution for time zone-challenged...
Distance is dead. Time zones are not. Millions of knowledge workers coordinate daily with partners around the globe, yet nearly all overlook the myria...
This publication explores two overlapping niche sourcing markets: rural sourcing and impact sourcing. Rural sourcing is the practice of locating information technology outsourcing (ITO) or business process outsourcing (BPO) delivery centers in low-cost, non-urban areas. Impact sourcing is the practice of hiring and training marginalized people in ITO or BPO services who normally would have few opportunities for good employment. Rural sourcing and impact sourcing intersect when marginalized people in rural areas are hired, trained, and employed in ITO or BPO businesses.
Based on 62...
This publication explores two overlapping niche sourcing markets: rural sourcing and impact sourcing. Rural sourcing is the practice of locating in...